Privacy Policy


Privacy Policy

Introduction

Welcome to https://how-to-claim-mis-sold-car-finance.dreamdwellings.net (referred to as “How To Claim Mis-sold Car Finance,” “we,” or “us”). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy is protected at all times. This Privacy Policy explains how we collect, manage, and protect your personal information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, applications, or services you access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy outlines our practices for the following interactions:

  1. Using our applications and services as an authorized user.
  2. Visiting websites linked to this Privacy Policy.
  3. Engaging with us through various communication channels, including emails, calls, or text messages.

Personal Data Collection

We collect multiple categories of personal data to enhance your experience and provide tailored services:

  • Account Information: This includes user names, email addresses, and passwords used to access your account on our platforms.
  • Payment Information: Credit card details, billing addresses, and transaction history required for processing payments.
  • Financial Information: Data related to your financial status, income, and savings, which may be collected to assess loan eligibility or offer personalized financial services.
  • Purchase Information: Details about products or services you have purchased from us, including order numbers and purchase dates.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers for authentication and service delivery purposes.
  • Location Data: Your geographical location data, which we may collect to provide location-based services or tailor content to your region.
  • Feedback: Opinions, suggestions, and comments you share with us through surveys, reviews, or direct communication.
  • Social Media Information: If you choose to log in using social media accounts, we may receive data from these platforms, such as your user name and profile picture.
  • Product Information: Details about products you have shown interest in or purchased, including product specifications and preferences.

We obtain this data through direct user input, automated systems (like cookies), and partnerships with trusted third parties who assist us in delivering services.

Cookies

Cookies are small text files stored on your device when you visit our websites. They play a crucial role in enhancing your browsing experience:

  • Strictly Necessary Cookies: These ensure basic functions of our website, like allowing you to log in.
  • Preference Cookies: Remember your preferences, such as language settings and display options.
  • Analytics Cookies: Collect data about your use of our websites, helping us understand user behavior for improvement purposes.

Users can manage their cookie preferences through our Cookie Manager, providing control over non-essential cookies.

Retention and Deletion

We only retain personal data for as long as it is necessary for the purpose it was collected or as required by law. Once the retention period expires, or when the purpose changes, we securely delete or anonymize your data.

Security Measures

Protecting your data is of utmost importance to us. We employ robust security measures to safeguard your personal information:

  • Implementing encryption for secure data transmission and storage.
  • Engaging reputable third-party processing partners who adhere to strict privacy and security standards.
  • Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect or solicit personal information from minors, and we have taken steps to prevent such collection.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
  • Restriction: The right to limit the processing of your personal data in specific situations.
  • Portability: The right to receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: The right to object to the processing of your personal data for specific purposes.
  • Non-Discrimination: The right not to be subject to automated individual decision-making, including profiling.

To exercise any of these rights, please contact our Data Privacy Team at [email protected]. We will respond to your request as quickly as possible and within the legal timeframe required.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on our website with an updated revision date. We encourage you to review this policy periodically.

Contact Information

For any questions, concerns, or requests related to privacy, data protection, or this Privacy Policy, please contact us:

We value your trust in our commitment to privacy and security. Your feedback is welcome, and we aim to continuously improve our practices based on your input.